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Frequently Asked Questions About Bio-Cleanup
We know you are hurting and AZ-BIO wants to do all we can to ease your emotional trauma and help in the restoration of order in your life so you can begin the process of healing.

• Q. How quickly can AZ-BIO be at the clean-up site and begin cleaning?
  A. We strive to be on-site within 3 hours of your initial call. We keep a team on stand-by every day of the year.

• How long does it take AZ-BIO to accomplish the clean-up?
  A. Most cleanups can be done within 3 to 6 hours

• Q. What are the costs and who pays AZ-BIO for the clean-up?
  A. Most types of suicide, homicide & unattended death occurrences are covered under your homeowners insurance policy. AZ-BIO has years of insurance experience and can assist you in submitting your insurance claim.

  • We can also delay your payment if insurance coverage can be verified. Call for details. (Some conditions apply.)
  • We may be able to assist with your insurance deductible
  • Ask about the AZ-BIO financial assistance program

   

  Our Service Principles
  Your Privacy
  To protect your privacy, our vehicles are not marked with our company logo. Our experience has shown that bystanders will be curious, whether in a residential area or a business establishment. Therefore, our low profile helps to diffuse interest levels. Also, we do not wear our bio suits outside of the building when cleaning. Our precautions are in place to ensure your privacy.
  
  Compassionate Courtesy
  We conduct ourselves with compassion when working with grieving families. We understand that all people grieve differently, therefore we make it a priority to be gentle and sensitive with all our communication practices.
  
  Thorough and Professional
  Whether we are cleaning a homicide site or a gross filth home, AZ BIO does a thorough and professional job. Our cleaning technicians are professionally trained to rid the scene of stains and odors, restoring the site to a clean, neat and safely habitable condition.